Today’s customers are looking for a few things: convenience, instant gratification, and answers when they want them.

Before we dig into the list, though, let’s talk a little more about why you need a chat widget in the first place. No one will break the bank with the options on the list below since they’re all free to use. Whether you’re working on a budget, or you just don’t know whether you want to invest a lot of money in chat just yet, you don’t have to. (And at the end, we’ll talk about what makes Smith.ai’s live chat tool that comes with an optional team of dedicated agents, the best decision for your brand.) We’ll also discuss the perks of live chat, free versus paid tools, and other details to help you make the right decision about your chat service. In this guide, we’ll take a look at the top 10 free chat apps and how you can incorporate them into your website, as well as which offer the best features and what you really can get without having to open your business wallet. Wix has several different options available for chat tools, including dozens of free chat apps and tools that you can integrate so that you can get into the chat game without spending a small fortune.

If you’re finally ready to embrace live chat, you’re in luck.

Wix application